CryptoTech Terms & Conditions

1. General Terms

1.1. The Seller – OÜ CryptoTech, registration
code: 14725379, address: Harju County, Rae Parish, Peetri village, Vana-Tartu
mnt 79a, 75312, email: info@cryptotech.ee.
1.2. The Seller offers goods (“Goods”) available on the website www.cryptotech.ee (“Website”) and sells them in accordance with these
terms of sale (“Terms”). The purpose of the Terms is to define the conditions
of sale of Goods to persons specified in Section 3.1 (“Buyer”).
1.3. By making a purchase, the Buyer confirms that they have read, understood,
and agreed to these Terms.
1.4. The Seller reserves the right to amend the Terms at any time. The Seller
will notify the Buyer of any changes to the Terms. The date of the latest
amendment will be indicated at the end of the Terms. The Buyer must review the
Terms each time when placing an order to ensure that Buyer is aware of the
current conditions for purchasing the Goods.
1.5. These Terms are concluded in the English language as a contract between
the Seller and the Buyer.

2. Processing of Personal Data

2.1. The Seller uses the personal data provided by the Buyer (including name, phone
number, address, email, and banking details) solely for processing the order
and delivering the Goods to the Buyer. The Seller shares personal data with the
shipping service provider only for the purpose of delivery.

3. Agreement

3.1. Goods on the Website can be purchased by legal entities and individuals who are
at least 18 (eighteen) years old.
3.2. By agreeing to these Terms, the Buyer confirms their eligibility to
purchase Goods on the Website.
3.3. The agreement between the Seller and the Buyer is deemed concluded when
all the following conditions are met:
3.3.1. The Buyer has provided contact details (name, surname) and delivery
address;
3.3.2. The Buyer has selected a payment and delivery method;
3.3.3. The Buyer has clicked the "Confirm Order" button;
3.3.4. The Buyer has paid for the Goods, and the payment has been credited to
the Seller's bank account.
3.4. By paying for the Goods, the Buyers confirm that they have read and agreed
to the Terms.

4. Order Processing Procedure

4.1. To place an order, the Buyer adds the desired Goods to the cart. The Buyer
completes all required fields on the Website and selects the preferred delivery
method. The Buyer pays for the delivery, the cost of which is displayed
alongside the chosen delivery method. The final price is displayed on the
screen. Orders can be paid via online bank transfer or other payment methods.
4.2. If the Buyer confirms the order but does not immediately pay, the order
status will be marked as “payment pending.” The Buyer will receive an email
reminder to complete the payment for the order.
4.3. After the order is placed and payment is made, the Seller sends an email
confirmation to the Buyer acknowledging receipt of the order.
4.4. The Seller notifies the Buyer about the dispatch of the Goods via email or
text message.
4.5. Prices of Goods displayed on the Website are indicative and do not include
Value Added Tax (VAT). VAT is added to the price according to the applicable
rate at the time of purchase. The final price of the Goods is confirmed by the sales
manager after processing the order. The quoted price is valid until 19:00 on
the same day, Estonian time.
4.6. Legal entities must include the proforma invoice number in the payment
details when paying for the Goods.
4.7. If an Agreement is concluded between the Buyer and the Seller, the Seller
will send an electronic invoice including VAT and sale details to the Buyer’s
email address. If the Goods are delivered by courier, the invoice is issued
immediately after the order is placed.
4.8. The Seller makes every effort to ensure that the prices of the Goods at
the time of ordering are accurate. If pricing errors beyond the Seller’s
control are discovered, the Seller will inform the Buyer and cancel the order.
If the Buyer wishes to purchase the same Goods at the current price, a new
order must be placed.

5. Delivery

5.1. Upon conclusion of the Agreement, the Seller arranges the delivery of the Goods
on the specified delivery date.
5.2. Delivery may be delayed; in this case the Seller will notify the Buyer in
advance.
5.3. The Seller delivers the Goods via an available courier service selected at
the time of ordering.
5.4. Delivery via courier:
5.4.1. If the Goods are delivered by courier, the Buyer pays for the delivery;
5.4.2. The Buyer bears the delivery costs, and the Seller informs the Buyer of
the delivery fee before order confirmation;
5.4.3. Ownership of the Goods passes to the Buyer upon transfer by the courier,
provided full payment is made. The Goods remain the property of the Seller
until full payment is received. Risk of accidental loss or damage to the Goods
transfers to the Buyer upon receipt of the Goods. If the Buyer selects a
courier not offered by the Seller, the risk transfers upon handing the Goods
over to the courier.
5.4.4. If the Goods are received by someone other than the Buyer, the Buyer
must specify the recipient’s details in the delivery information;
5.4.5. The Buyer or the designated recipient must confirm receipt of the Goods;
5.4.6. If the courier fails to deliver the Goods on the scheduled day, the
Buyer must notify the Seller no later than the next day;
5.4.7. Upon receipt, the Buyer or designated recipient must inspect the
condition of the packaging. If the packaging is damaged, the Buyer must:
a. notify the courier immediately;
b. note the damages in the delivery document;
c. prepare a damage report with the courier;
d. inspect the contents of the packaging and, if damage is found, take photos
to support the return process;
e. if the packaging is undamaged, inspection of contents in the courier’s
presence is unnecessary;
5.4.8. The Buyer must inspect the packaging, quality, and completeness of the
Goods within 7 (seven) days of delivery. If no claims are submitted within this
period, the Goods are deemed to be in proper condition;
5.4.9. If the Buyer orders multiple Goods, they may be delivered at different
times, as items are shipped from different warehouses. No additional fees will
be charged for this.

6. Return Policy

6.1. The Buyer – a natural person has the right to
exercise the right of withdrawal without providing a reason and unilaterally
terminate the Agreement by returning the received Goods within 14 (fourteen)
days. This period begins from the moment the Goods are received. If different
Goods are ordered and delivered at different times, the period begins from the
day the last Goods are received. If the period ends on a Saturday, Sunday, or
public holiday, the last day is considered the next business day.
6.1.1. The Buyer – a natural person does not have the
right to withdraw from the Agreement if the subject of the transaction is the
transfer of goods whose price depends on fluctuations in the financial market
beyond the Seller’s control, which may occur within the withdrawal period. For
example, such Goods include ASIC Miners and/or MINING RIGs, as their prices
fluctuate rapidly, with variations reaching up to 70% in a single day.
6.1.2. The Buyer- a natural person does not have the
right to withdraw from the Agreement if the subject of the transaction is the
transfer of goods manufactured according to the Buyer’s individual
specifications or explicitly adapted to the specific needs of the Buyer. For
example, this includes products assembled based on the Buyer’s selected
configuration, including modifications to the software of ASIC devices.
6.2. The Buyer- a legal entity does not have the right
to terminate the Agreement without grounds provided by law.
6.3. If the Buyer wishes to exercise the right of
withdrawal, they must notify the Seller by sending an email to
info@cryptotech.ee.
6.4. The Buyer is obligated to return the ordered and
delivered Goods to the Seller within 14 (fourteen) days from exercising the
right of withdrawal (from the moment the withdrawal notification is submitted).
6.5. The Seller has the right to withhold the Buyer’s
payments until the Goods are returned or proof of their return is provided.6.6. The Buyer is responsible for any decrease in the
value of the Goods or their misuse if such actions contradict the Buyer’s right
to inspect the Goods’ characteristics and functionality.
6.7. Returned Goods must not be damaged or used beyond
what is necessary to examine their nature, properties, and functionality. The
Goods must be in proper condition, retaining their commercial appearance. The
Buyer must preserve the original packaging and labeling. Goods must be returned
in their original packaging with any accompanying instructions and warranties.
6.8. When returning Goods, the Buyer must indicate the
invoice and order numbers. If possible, the Buyer should include the invoice.
6.9. If Goods are returned to the Seller, the Seller
will refund the Buyer the full amount paid for the Goods, including initial
delivery costs, within 14 (fourteen) calendar days. If the Buyer selected a
delivery method different from the Seller’s cheapest standard delivery option,
the Seller is not obligated to reimburse additional costs exceeding the
standard delivery cost. The 14-day refund period begins once the Seller
receives information about the Buyer’s decision to withdraw from the Agreement
and fulfills all regulatory requirements for exercising the right of
withdrawal.
6.10. The Buyer bears the cost of returning the Goods
unless the reason for the return is the Goods’ non-compliance with the order
(e.g., incorrect or defective items).
6.11. The Seller will
transfer the refund amount to the bank account specified by the Buyer in the
withdrawal notification or form.

7. Warranties

7.1. The Seller guarantees the quality of the Goods by
providing a quality warranty valid for a specified period for different Goods
and/or product groups.
7.1.1. The warranty period for Buyer - a natural
person is 24 months, while for Buyer - a legal entity, it is 12 months. The warranty
period for installation and/or performed work is up to 12 months. A warranty
card must be provided to file a warranty claim.
7.1.2. If the Buyer opens an ASIC MINER and/or MINING
RIG within the first 6 months, the warranty becomes void.
7.2. The warranty provided by the Seller does not
limit the Buyer’s rights established by the legal acts of the Republic of
Estonia regarding the purchase of defective Goods.
7.3. Goods that do not meet the requirements are
subject to replacement or return under these Conditions and the legislation of
the Republic of Estonia.
7.4. Goods come with the manufacturer’s warranty.
Information about the conditions of this warranty is indicated in the
manufacturer’s warranty document. The manufacturer’s warranty extends the
Buyer’s rights in case of purchasing defective Goods.
7.5. The Buyer may file a complaint regarding a
detected defect in the Goods or their incomplete delivery by sending a written
notice via email to info@cryptotech.ee. The complaint must include:
7.5.1. Invoice and order numbers for the Goods;
7.5.2. Description of the Goods’ defect, damage, or
missing components;
7.5.3 Relevant evidence, such as a photo of the Goods,
the defective area, the packaging.
7.6. If the Goods purchased from the Seller have defects
for which the Seller is responsible, the Seller agrees to fix the defect or
replace the Goods. If the Goods cannot be repaired or replaced, the Seller will
refund all amounts paid under the Agreement to the Buyer.
7.7. The Seller will review the complaint and respond
within 15 (fifteen) days of receiving the complaint. If necessary, the
complaint review period may be extended, and the Seller will notify the Buyer
in writing.
7.8. The warranty service period depends on the device
manufacturer.
7.9. Goods sent for warranty service must not contain
the Buyer’s personal data, SIM cards, or other similar information. The Seller
is not responsible for storing, copying, or recovering such information.
7.10. In addition to the warranty, the Buyer has the
legal right to file a claim regarding non-conforming Goods. For the Buyer - a
natural person, the claim period is two years from the delivery date, with the
presumption that the defect existed at the time of delivery during the first
year. The burden of proof to the contrary rests with the Seller.
7.11. The Buyer can obtain additional information
about the Seller’s warranty service by sending an inquiry via email to info@cryptotech.ee.

8. Rights and Obligations of the Parties

8.1. Buyer’s Rights and Obligations:
8.1.1. The Buyer must provide accurate and complete information when purchasing
Goods;
8.1.2. The Buyer must specify the correct delivery address;
8.1.3. The Buyer must familiarize himself with the Terms;
8.1.4. The Buyer must use the Website in a manner that does not disrupt its
functionality;
8.1.5. The Buyer must pay for the Goods and any applicable delivery costs as
specified in the Terms;
8.1.6. The Buyer must carefully review the operating instructions for the
Goods, if available;
8.1.7. The Buyer has the right to inspect the Goods to determine their
properties, characteristics, and functionality to the extent possible in a
store setting;
8.1.8. In case of a breach of the Contract, the Buyer may use the following
legal remedies:
1) demand performance of the obligation;
2) refuse to fulfill their own obligation;
3) demand compensation for damages;
4) withdraw from or terminate the Contract;
5) demand a price reduction;
6) claim a penalty for delayed monetary obligations.
8.2. Seller’s Rights and Obligations:
8.2.1. The Seller undertakes to ensure, to the extent possible, the conditions
for the proper use of the Website services by the Buyer;
8.2.2. The Seller is not responsible for information provided on other
websites, even if Buyers access these websites via links on the Website;
8.2.3. The Seller undertakes to contact the Buyer using the contact details
provided in the order (email, phone, or postal address);
8.2.4. The Seller undertakes to ensure the confidentiality of the Buyer and
process their personal data in accordance with the Terms, Estonian laws, and EU
regulations.

9. Force Majeure

9.1. Neither the Buyer nor the Seller (hereinafter
referred to as the “Parties”) is responsible for non-performance or improper
performance of obligations under the Contract if such non-performance or
improper performance is caused by force majeure circumstances beyond the
control of the respective Party. Force majeure circumstances under this
Contract include riots, wars, natural disasters, and other extraordinary
circumstances beyond the control of the Parties, which could not reasonably
have been foreseen at the time of the Contract’s conclusion. Each Party
undertakes to notify the other Party immediately upon the occurrence of such
circumstances and provide relevant information. The Parties must make all
reasonable efforts to minimize the negative consequences of force majeure
circumstances.
9.2. Force majeure refers to events with inevitable,
unforeseen, and uncontrollable consequences against which the affected Party
could not take reasonable precautions and which could not have been prevented
even with maximum effort. Such circumstances include but are not limited to:
9.2.1. actions of government authorities or armed forces, changes in
legislation, embargoes, riots, wars, military actions (declared or not),
threats, acts of aggression, military occupation, civil war, strikes, sabotage,
lockouts or mass riots (if not solely related to employees of the affected
Party),
9.2.2. natural disasters such as earthquakes,
hurricanes, floods, prolonged frost, pandemics, or epidemics, as well as fires,
explosions, or other circumstances preventing the Party from fulfilling its
obligations.
9.3. If the circumstances of force majeure last for
more than 3 (three) months, either Party may terminate the Agreement by
notifying the other Party in writing.

10. Dispute Resolution Procedure

10.1. These Terms, as well as the legal relationship
between the Buyer and the Seller, are governed by the laws of the Republic of
Estonia.
10.2. All disputes arising between the Buyer and the
Seller in connection with these Terms are subject to resolution in accordance
with the laws of the Republic of Estonia.
10.3. Disputes related to the Buyer’s authority on the
Website or arising in connection with the performance, interpretation, or
termination of this Agreement shall be resolved through negotiations between
the Buyer and the Seller.
10.4. All claims by the Buyer must be sent to the
email address info@cryptotech.ee.
10.5. If the dispute cannot be resolved through
negotiations, the Buyer, if a natural person, has the right to:
10.5.1. Contact the Consumer Disputes Committee. The Committee is authorized to
review disputes arising from contractual obligations between the Buyer and the
Seller. The review of such disputes by the Committee is free of charge for the
Buyer;
10.5.2. Use the Consumer Dispute Resolution Platform (ODR), available at http://ec.europa.eu/odr.
10.6. If the dispute cannot be resolved through
negotiations, the Buyer, if a legal person, has the right to take the matter to court.

11. Other Provisions

11.1. These Terms do not limit or diminish the rights
of the Buyer provided by applicable law, including consumer protection
regulations.
11.2. The Seller sells only equipment and does not
provide services in the fields of investment or financial activities.
11.3. All information provided by the Seller does not
constitute financial, investment, tax, legal, or insurance advice and is
provided solely for informational purposes. The Seller is not liable for any
losses, lost profits, or other financial damages that the Buyer may incur as a
result of using this information. All risks associated with financial decisions
are fully assumed by the Buyer, who evaluates them independently.