We diagnose, repair and maintain ASIC miners bought from CryptoTech or another seller.
We take on repairs of any complexity, from replacing a fan to tracing faults on a hashboard. We also service miners that are still running but have started overheating or losing hashrate.
A diagnostic report can include the miner model, the reported fault, the findings, the proposed work and price for approval, and the checks performed after repair.
Choose the help you need, identify your miner and describe the issue. Review the message before sending it.
Tell us the model, what changed and when the problem started. If you have an error code or a log, have it ready to share. For a warranty claim, have your proof of purchase and serial number to hand.
Manufacturer warranty, the seller’s obligations and paid repair are separate. A device bought elsewhere does not automatically receive a free CryptoTech warranty.
Warranty duration is specific to the device and variant. If it is not confirmed, it is shown as To be confirmed.
For an approved claim within the applicable warranty period, warranty work is free and the faulty device is sent to the manufacturer for repair.
The buyer pays shipping separately.
Out-of-warranty repairs are paid work with an agreed scope. Workshop diagnosis may be needed before a price can be given. Paid service is invoiced; there is no separate service agreement.
